Hyster enjoys a wonderful relationship with most of its clients due its focus on creating complete client satisfaction through its world class manufacturing. Our goal is to anticipate the requirements of all our clients in addition to address them with forklifts that deliver the value, the performance and the dependability which they really need.
At Hyster, we believe in starting with the client. We annually conduct focus groups and provide an on-going voice of customer research both on-line and in the field. We have over 400 design engineers to translate that input into clever designs by implementing our rigorous review gate process. Advanced tools and virtual prototype builds help ensure the best equipment practices come together. Other advanced tools like dynamic modeling and virtual prototype builds help to shorten our product development cycle. We enjoy giving our clients a competitive edge.
All of our machines are subjected to virtual, physical and environmental tests, so as to guarantee the lowest cost of ownership and total dependability. Not only do we test against our own standards, but we are also continually testing against the competition's products. Our final tests take place in real-world customer applications in order to make certain that our products have met our highest standards.
Demand-Flow Manufacturing Which is Lean and Smart
Hyster's manufacturing is world-class driven by its Demand Flow Technology or DFT. Each aspect of plant operation is driven by DFT lean manufacturing principals toward a single objective: to provide total customer satisfaction and flawless quality 100% of the time, every time.
Total Quality Each and Every Time
Hyster utilizes an integrated MES or Manufacturing Execution System to initiate excellence from the beginning. The MES is responsible for managing production flow. The MES coordinates line activities like for example part sequencing and quality verification. It also utilizes torque tools and quality gates to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits in each shift. These audits really hold all employees responsible for constant quality, combined with the 5s workplace organization in place to help us achieve it.
Hyster provides a range of high quality features as standard with all our products. By remaining devoted to our focus on both safety and quality, and by being innovative from start to finish, we provide several of the best material handling machines on the market. These are just some of the reasons the company has become a leader within the business.